When you interact with Solvia Co., we may collect the following information:

• Name

• Email address

• Phone number

• Appointment details

• Billing information (processed securely through our payment provider)

• Communications you send to us through our website, social media, email, or text message

We do not store your complete credit or debit card information.

We use your information to:

• Schedule and manage appointments

• Provide permanent jewelry services

• Respond to inquiries

• Send appointment confirmations and reminders

• Process payments securely

• Improve our customer experience

• Communicate important updates regarding your appointment or services

If you choose to subscribe to our mailing list, we may occasionally send updates about new collections, promotions, events, and company news. You may unsubscribe at any time.

Appointments are scheduled through Squarespace Scheduling. When you book an appointment, you may be asked to provide your name, email address, phone number, appointment preferences, and other information necessary to provide our services.

This information is used solely to:

• Schedule and manage your appointments

• Send appointment confirmations and reminders

• Communicate regarding your booking or services

• Maintain accurate client records

For more information about how Squarespace handles your information, please review Squarespace's Privacy Policy.

Payments made to Solvia Co. are securely processed through Square.

We do not store or have access to your complete credit or debit card information. All payment information is encrypted and processed in accordance with Square's security standards.

For more information about how Square handles your payment information, please review Square's Privacy Policy.

As part of your appointment, you may be asked to complete client intake forms, consent forms, and liability waivers electronically.

These forms may be provided through Jotform, a secure third-party form platform used to collect appointment-related information and electronic signatures.

The information you provide is used solely to document your consent, provide our services, maintain client records, and comply with applicable legal and business requirements.

With your permission, photographs or videos taken during your appointment may be used on our website, social media, or other marketing materials.

You may decline photography or video recording at any time by indicating your preference on your client consent form.

We respect your privacy and do not sell, rent, or trade your personal information.

To operate our business, we may share information with trusted service providers, including:

• Squarespace for website hosting and appointment scheduling

• Square for secure payment processing

• Jotform for client intake forms, waivers, and electronic signatures

These providers receive only the information necessary to perform their services and are responsible for protecting your information under their own privacy policies.

Our website is hosted by Squarespace, which may use cookies and similar technologies to improve website functionality, remember your preferences, analyze website traffic, and enhance your browsing experience.

You can manage or disable cookies through your web browser settings. Please note that disabling cookies may affect certain features of our website.

If you choose to subscribe to our email list, we may occasionally send updates about new collections, promotions, special events, and company news.

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

You will continue to receive transactional emails related to appointments, purchases, or customer service inquiries.

We take reasonable measures to protect the personal information you provide.

While no method of electronic transmission or storage is completely secure, we strive to safeguard your information using industry-standard security practices.

You may request to:

• Access the personal information we have about you

• Correct inaccurate information

• Update your contact information

• Request deletion of your personal information where permitted by law

To make a request, please contact us using the information provided below.

Permanent jewelry services for clients under the age of 18 require the consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate parental consent.

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact SOLVIA CO through our Contact page or at: solviaco@outlook.com