Frequently Asked Questions
Everything you need to know before your Solvia Co. experience.
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Permanent jewelry is custom-fitted and welded for a seamless, clasp-free finish. It is designed to stay on until you choose to remove it.
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Not at all. The process is quick and painless. A small spark connects the chain without touching your skin.
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We offer curated selection of 14k gold-filled, sterling silver, and solid gold chains. Availability and pricing vary by chain and material.
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With proper care, your piece can last for years. Because permanent jewelry is intentionally delicate, it may break if pulled or snagged with enough force.
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Yes. Our jewelry is designed for everyday wear. Proper care will help keep your piece looking its best.
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Carefully cut your piece at the welded jump ring and keep the chain in a safe place if you would like it re-welded later.
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If your Solvia Co. piece separates at the original weld point and the chain is intact, we’ll gladly re-weld it free of charge. Damaged or lost chains may require repair or replacement.
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Yes. We offer rings, hand chains, barefoot chains, upper arm chains, body chains, and permanent bag charms.
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Yes. SOLVIA CO offers privates experiences, private parties, pop-ups, and collaborations.
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Yes. We proudly offer a discount to active-duty military, veterans, first responders, healthcare professionals, and teachers. A valid ID is required at the time of your appointment. This offer cannot be combined with other promotions.
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Yes! We love celebrating with our clients. Visit during your birthday month to enjoy a special birthday perk with a valid photo ID. Offers are subject to availability and cannot be combined with other promotions.
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Yes! Digital gift cards are available for purchase and are delivered instantly by email. They can be used toward any eligible Solvia Co. service or purchase.
Still have a question? We’d love to help.